PRIVACY POLICY

Article 5.1.f of the General Data Protection Regulation (GDPR) stipulates the need to establish adequate security measures against unauthorized or unlawful processing, loss of personal data, accidental destruction, or damage. This implies implementing technical and organizational measures aimed at ensuring the integrity and confidentiality of personal data and the ability (Article 5.2) to demonstrate that these measures have been applied (proactive accountability).

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The data controller is Amparo Pajon Canto, with an address at Rua Amando Perez, 3, 301, 27700, Ribadeo, Lugo, and DNI 35655541K.

The contact details for the person responsible for processing your data are as follows:

Website: http://www.amandoperez.es
Phone: [+34] 678 956 002
Email: info@amandoperez.es

WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?

The controller may collect the following personal information from users of the website www.amandoperez.es, through the relevant forms: name, email address, postal address, and phone number when the user visits the website, contacts Amando Perez Suites, or participates in promotions or surveys of Amando Perez Suites.

All personal data collected by the controller comes from the data subject, except for contact details that may be provided by friends or family members participating in a promotion.

FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

To provide a means for you to contact us and respond to your information requests, as well as to send you communications about our products, services, and activities, including by electronic means (email), if you check the acceptance box.

To respond to your information requests, address your queries, and answer any questions.

Communications may be personalized to match the customer's interests regarding content, products, or services.

HOW LONG WILL WE KEEP THE DATA?

The controller will retain personal data only for as long as reasonably necessary, considering the need to respond to questions, resolve problems, improve services, activate services, and comply with applicable legal requirements.

This means that we may retain personal data for a reasonable period even after the data subject has stopped using our services or the website. After this period, personal data will be deleted with adequate security measures to ensure complete destruction.

WHAT LEGITIMIZES US TO PROCESS THE DATA?

The data controller has the following legitimate grounds for processing personal data:

Consent

For the following purposes, the legal basis for processing the data subject's personal data will be the express consent of the user, if given:

  • Managing the delivery of information about exclusive promotions, the latest updates, and personalized information tailored to the user's profile.

Legitimate interest

For the following purposes, the legal basis for processing the data subject's personal data will be the legitimate interest of this website:

  • Profiling for the delivery of information about exclusive promotions, the latest updates, and personalized information tailored to the user's profile.
  • Sending satisfaction surveys about the services used by our clients to request their opinion and improve them.

Our legitimate interest is to ensure the security of our website and help us understand user needs, expectations, and satisfaction levels, thereby improving our services. All these actions aim to enhance customer satisfaction and ensure a unique browsing and usage experience.

TO WHOM MAY WE DISCLOSE THE DATA?

The personal data of the data subject may be transferred/communicated to the following recipients:

  • Public Administrations and Authorities, where required by fiscal, labor, social security regulations, or any other applicable legislation.
  • Companies responsible for data processing, such as service providers for the website (e.g., communication service companies).

Under no circumstances will customer data be sold to third parties.

HOW DO WE PROTECT PERSONAL DATA?

The data controller declares that all technical and organizational measures necessary to ensure the security of personal data against alteration, loss, unauthorized access, or processing have been adopted.

WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA?

The user has the right to access their personal data, correct inaccurate data, or request its deletion when it is no longer necessary. To exercise these rights, they must write and submit a signed request to: Amparo Pajon Canto, Rua Amando Perez, 3, Suite 301, C.P. 27700, Ribadeo, Lugo, along with a copy of their DNI, passport, or equivalent document.

The request can also be sent to info@amandoperez.es, attaching the same documentation.

  • Right of access: You have the right to confirm whether we are processing personal data concerning you and to access the personal data we hold.
  • Right of rectification: You have the right to request correction of inaccurate personal data or completion of incomplete data.
  • Right of erasure/right to be forgotten: You can request that personal data be deleted when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Right to restrict processing: You have the right to request the restriction of data processing, in which case we will only retain them for the exercise or defense of legal claims.
  • Right to data portability: You have the right to receive personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller when processing is based on consent or a contract and carried out by automated means.
  • Right to object: You can object to the processing of personal data based on public interest or legitimate interest pursued by this website, including profiling. In such cases, data will no longer be processed unless for compelling legitimate reasons or the exercise or defense of possible claims.
  • Automated individual decisions: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on you or similarly significantly affects you. However, you cannot exercise this right if the decision is necessary for the performance or execution of a contract between you and Amando Perez Suites; is authorized by applicable law, provided it includes adequate measures to safeguard your rights, freedoms, and legitimate interests; or is based on your explicit consent.
  • Right to lodge a complaint: You have the right to lodge a complaint with the Spanish Data Protection Agency.